Contact Information
Customer Support & Contact Information
We welcome your questions, comments, and inquiries regarding our products, services, and policies. For absolute operational transparency and in full compliance with international digital commerce laws and Google Merchant Center standards, our official corporate identity and direct contact details are published below:
- Store Name: Everd.
- Legal Entity Name: CHARCOAL HAUS MOBILE PTY LTD
- Australian Company Number (ACN): 698 129 832
- Official Business Address: 132 Mitchell St, Glebe, NSW 2037, Australia
- Customer Support Phone Number: +61 489 998 667
- Customer Support Email: support@everd.shop
- Official Website URL: www.everd.shop
- Target Market Currency: United States Dollar (USD)
- Customer Support Availability: Monday to Friday, 9:00 AM – 5:00 PM (EST). External inquiries submitted during weekends or public holidays will be prioritized on the following business day.
Response Time Guarantee
Our in-house customer service representatives are committed to reviewing and responding to all electronic inquiries within 12 to 24 hours during normal business days. If you are reaching out regarding an existing order, please include your full name and Order Number within the email subject line for expedited assistance.